OG Kids Classes

1. Trial Sessions and Payment:
   1.1. We offer a trial session for £16 to prospective participants if spaces are available. Should the child choose to continue, payment for the full term will be required.
   1.2. If a child joins the class after the term has commenced, parents will be invoiced a proportionate amount for the remaining classes in the term.
   Term payments are generally non-refundable, except in specific cases as described in 1.4.

   Class Cancellations:
   1.4. Occasionally, unforeseen circumstances such as a coach’s absence or events outside our control may lead to the cancellation of a class. In such cases, every effort will be made to find a suitable cover; however, if we are unable to run the class, we will notify parents as soon as possible. Specific compensation or rescheduling policies will be communicated at the time of cancellation.

      Pricing Structure:
      1.5. As we are a growing and constantly developing business, our pricing structure for group classes may be subject to change to accommodate more 
      classes and activities. Any such change will be communicated with a minimum of 3 months’ notice and will never affect the current term.

2. Term Payment and Availability:
   2.1. The payment for the upcoming term is due two weeks before the end of the current term.
   2.2. Failure to pay by the specified deadline will result in the forfeiture of the space, which will be made available to members on the waitlist.
   2.3. The waitlist will be processed on a first-come, first-served basis.
   2.4. Parents will be given a 12-hour window to confirm their interest and book a spot if offered from the waitlist.
3. Payment and Installments:
   3.1. Payment for classes is required upfront.
   3.2. If you are using a pay-as-you-go option, you have up to 12 hours to cancel the class to get a refund.
   3.3 If you are paying per Term, the amount is non refundable.
   3.4. Installment options are available to accommodate parents’ financial situations, however the full term payment  is still compulsory, even when paying in installments. 
4. Behaviour Expectations:
   4.1. All participating children are expected to behave appropriately and respectfully during classes.
   4.2. In cases of serious misbehavior, the gym reserves the right to request the removal of the child from the program.
   4.3. Parents are also expected to adhere to respectful behaviour and cooperation with the gym’s staff and policies.
   4.4. Discrimination and misbehaviour will not be tolerated in any capacity.
5. Legal Considerations:
   5.1. The gym will operate in compliance with all relevant UK laws and regulations regarding child safety, protection, and data privacy.
   5.2. The gym will maintain necessary licenses, permits, and insurances required to operate safely and legally.
   5.3. All coaches and staff members will undergo appropriate background checks and training as per legal requirements.
   5.4. Any personal information collected from parents and children will be handled in accordance with the UK’s data protection laws.

6. Parent Responsibilities:
     6.1. Parents are requested to wait outside the training area’s door and be prepared to collect their children promptly at the end of each class.
     6.2. Parents or carers are responsible for ensuring the safe entry and exit of their children, as well as supervising the behavior of siblings in the lobby
            area.
     6.3. The waiting area on the first floor is shared with other businesses. We kindly ask that you respect this space and avoid activities that may disturb
     others, such as loud talking and excessive electronic device volume.